CEBU CITY, March 27 (PIA) -- Starting this week, the Department of Labor and Employment (DOLE) Region 7 will only accept documents from clients online.
"As much as possible, we will do what we can as a show of support to the government and to all the frontliners in this fight. Physical distancing must be observed. If there is a way for our clients not to personally come to DOLE anymore, the better. That is to protect them as well as our personnel. At these extraordinary times, it is imperative that we religiously abide by rules and regulations set by government," said DOLE-7 Regional Director Salome Siaton.
From now up until everything is back to normal, clients are urged to avoid personally submitting documents to DOLE.
For concerns not related to the COVID-19 Adjustment Measures Program (CAMP), they can be sent via email to firstname.lastname@example.org.
For documents or applications related to the availment of CAMP, clients are advised to send them to the following emails:
Companies located within the Cities of Cebu, Mandaue and Lapulapu- email@example.com; Companies in Cebu Province outside the Cities of Cebu, Mandaue and Lapulapu- firstname.lastname@example.org; Companies located in the Province of Negros Oriental- email@example.com; Companies in Siquijor- firstname.lastname@example.org; and Companies located in Bohol- email@example.com.
Siaton also disclosed that for the delivery of public assistance, apart from the hotline numbers accommodating calls, there is going to be a makeshift public assistance desk office to be set up outside the DOLE building.
Despite the menace that the virus poses to everyone, DOLE continues to serve.
"We just have to establish a strict protocol on physical distancing. So for our clients, don't feel offended when the public assistance desk officer of the day would keep his distance from you as the same is purposely done for everyone's safety. If possible, since all of us are urged to stay at home, call our hotlines or email us for your concerns," added the regional director.
DOLE-7 can be reached at (0977) 610 9202 from Monday to Friday, 8:00 a.m. to 5:00 p.m. and (032) 266-2792 is available from Monday to Thursday, 7:00 a.m. to 6:00 p.m. (hfg with report from DOLE-7)